Refund Policy
Overview
Refund Policy
At The RV Marketplace, we are committed to your satisfaction. Below are our guidelines for refunds and ad-related changes:
Refunds for Duplicate Ads
We offer refunds only for duplicate ads placed by mistake. If this happens, please contact us immediately to resolve the issue.
Corrections to Ads
- Our Errors: We correct mistakes made by us at no additional cost.
- Customer Errors: We will correct customer errors upon request. While we strive to accommodate these requests, the extent of changes remains at our discretion.
Upgrading Ads
You may upgrade your ad for an additional fee. Upgrades are processed once payment is received, and changes are applied accordingly.
No Refunds for the Following:
Content Changes:
We do not provide refunds if you change your mind about the ad content or enhancements after posting.
Customer Errors:
We are not responsible for errors or omissions made by you in the ad content.
Response Guarantees:
While we support your advertising efforts, we cannot guarantee responses, inquiries, or offers for your ad.
Cancellations:
If you sell the vehicle or item through other means and choose to cancel the ad, no refunds (partial or full) will be issued.
By placing an ad with The RV Marketplace, you agree to this refund policy. We appreciate your business and are dedicated to providing a positive experience.
For any questions or concerns about our refund policy, please contact our customer service team at [email protected] or through our contact page.